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Version: 1.0.1

Moving Your Registration Away from Docnova

If you need to move your Peppol registration away from Docnova to another provider, or remove it entirely, follow these steps:

  1. In the left-hand menu, click Settings.

Click Settings in the left-hand menu

  1. On the Register e-Invoice page, find your approved Peppol Participant ID in the list.
  2. Click the three-dot menu (⋮) on the right side of that row.
  3. Choose one of the two options:
    • Start Migration — generates a one-time migration key that your new provider will use to complete the transfer.
    • Create Delete Request — permanently removes the participant record from the Peppol network.

Three-dot menu with Start Migration and Create Delete Request options

  1. If you choose Start Migration, confirm in the dialog by clicking Yes, generate key.

Confirm migration key generation dialog

Important

This action cannot be undone. The migration key is one-time use and expires in 30 days. Until the migration is completed by the receiving provider, your participant remains active on Docnova.